Contact Us

Have questions about lessons, scheduling, or which package is right for you? We’re here to help! Whether you're a first-time swimmer or a returning member, we’d love to hear from you.

Use the form below to send us a message, or reach out directly via email or phone. We’ll get back to you as soon as possible — usually within 24 hours.

support@jsaswim.com
(469) 389-0169

Book a Consultation

Schedule a call with Jordyn’s Splash Academy and take the first step toward confident swimming! Our friendly team is ready to learn more about your goals, answer your questions, and create a personalized lesson plan tailored to your needs. Let’s make swimming the most exciting part of your day—book your free consultation today!

Frequently Asked Questions

  • Session 1: May 25th - August 25th

    Session 2: August 25th - September 25th

    Year-round lessons are not offered at this time.

  • All lessons are 30 minutes long and are taught one-on-one to ensure personalized attention and safety until the swimmer is independent.

  • We recommend starting with at least a 4-lesson package for beginners. For the best results, an 8-lesson package or monthly unlimited plan offers more consistency and faster progress.

  • We offer private lessons for children ages 9 months and up, including teens and adults. Each lesson is tailored to the swimmer’s age, comfort level, and ability.

  • Lessons take place at our neighborhood pool in McKinney, or at your community pool if you prefer. If you're unsure, contact us and we’ll help determine the best option for your family.

  • Yes! Families enrolling more than one child receive 10% off their for each additional child.

  • That’s exactly why we’re here! Our approach is gentle, encouraging, and based on trust-building. We meet each child where they are and help them gain comfort and confidence at their own pace.

  • Yes! All of our instructors are required to obtain CPR and First Aid training. Additionally, Jordyn is certified by the American Red Cross in Swim Instruction, CPR, First Aid, and Water Safety. She is also a certified personal trainer through NFPT.

  • Booking and rescheduling are easy through our online member portal. We understand life happens — just give at least 24 hours’ notice for cancellations or reschedules.

  • Swimmers should bring a swimsuit, towel, goggles (if desired). Parents are welcome to stay and observe from the poolside.